ShareX is a free and open source tool that enables you to easily record or capture any part of your screen and then share that recording or recording with others with the press of a single key.
ShareX, on the other hand, has various flaws, and the authentication process may fail with an error message from time to time. In this post, we will demonstrate how to repair the authentication problem using ShareX, and we will also teach you how to save a screen capture of your computer for future reference!
What is ShareX Authentication Error?
The ShareX authentication issue happens when the user’s login credentials are incorrectly set or the authentication server is unavailable. ShareX employs OAuth 2.0 authentication to connect to a variety of sites, including Dropbox, Google Drive, and Imgur. This authentication method needs the user to authorise ShareX access to their account on the chosen service.
ShareX cannot authenticate the user when the authentication credentials are not correctly configured, resulting in an authentication error. This error prohibits the user from uploading screenshots or recordings to the specified service.
How to Fix ShareX Authentication Error?
The ShareX authentication error can be fixed by following a few simple steps. Here’s a step-by-step guide to fixing this error:
Step 1: Check Your Authentication Credentials
Checking your authentication credentials is the first step in resolving a ShareX authentication problem. This provides your login credentials for the specified service. Ensure that your login credentials are valid and that you have allowed ShareX the required rights to access your account on the chosen service.
Step 2: Refresh Your Authentication Credentials
If your authentication credentials are valid but you continue to see an authentication issue, you may need to update your authentication credentials. This may be accomplished by cancelling ShareX’s access to your account on the chosen service and then reinstating it.
To revoke ShareX’s access to your account on the selected service, follow these steps:
- Sign in to your account on the service of choice.
- Go to your account’s security or privacy settings.
- Locate the area for permitted or associated applications.
- Find ShareX in the list of permitted applications or associated applications.
- Choose the option to remove ShareX from your account or cancel access.
Once you have cancelled ShareX’s access to your account on the chosen provider, you can reinstate it by doing the following steps:
- Open ShareX and navigate to the destination settings.
- Click on the service you want to connect to.
- Click on the authorize button
- Follow the prompts to grant ShareX access to your account on the selected service.
Step 3: Check the Authentication Server
If updating your authentication credentials does not resolve the authentication problem, the authentication server may need to be checked. It is possible for the authentication server to go unavailable, preventing ShareX from authenticating the user.
To check the authentication server, follow these steps:
- Check the service’s status page to check if any outages or problems have been reported with the authentication server.
- If there are no recorded outages, try signing into your account using a web browser for the specified service.
- If you can successfully log in, the authentication server is likely not the problem.
- Contact the service’s support staff for assistance if you are unable to log in.
Step 4: Update ShareX
If none of the above steps fix the authentication error, you may need to update ShareX to the most recent version. Updates to ShareX often fix bugs and add new features that can fix authentication errors.
To update ShareX, follow these steps:
- Start ShareX and go to the settings page.
- Click the button that says “Check for updates.”
- If there is an update, follow the instructions to install it.
Users may experience a great deal of frustration as a result of the ShareX authentication problem. This article might assist you in locating and fixing faults that have happened while you were using Twitch.